Carrboro Family Financial Assistance Program

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Numerous families continue to face financial challenges resulting from the pandemic. These challenges pertain to securing necessities such as housing, utilities, childcare, and transportation. Carrboro households that are experiencing a financial hardship may be eligible for financial help.


Applicants must:

  • Be a U.S. citizen or an eligible alien
  • Be a Carrboro resident
  • Income below 200% of Federal Poverty Level which provides income guidance for certain programs, benefits and reduced fees, poverty level or meets the Carrboro affordable housing goals & strategies document earning 60% of the area median income or less, spending no more than 30% of household income on housing costs, including utilities.
  • Provide proof of need, for an unpaid bill(s) for childcare, rent, utilities, or transportation need.


Applications received by Orange County Department of Social Services from January 16 – 31, 2024.

Download a  PDF copy of the application:

Drop off completed applications to

  • Chapel Hill - Southern Human Services Center, 2501 Homestead Rd, Chapel Hill, NC 27516
  • Hillsborough - Hillsborough Commons, 113-B Mayo Street, Hillsborough, NC 27278


  • Fax to 919-644-3005.

Include a copy of your identification and proof of need, for example an unpaid bill for childcare, rent, eviction order or transportation need with your application.

Staff will work with Orange County Department of Social Services and other agencies if necessary to confirm eligibility status of applicants in accordance with Federal, State, County and/or Town requirements.

Orange County Department of Social Services will also review application status for other programs potentially available and might contact you with the information.

For questions, contact Anita Jones-McNair,, 919.918.7381 or Kannu Taylor,, 919.918.7351.

Note: Completing this application for the Family Financial Assistance Program does not automatically guarantee payment under this program.

Dispensing Funds

The Town of Carrboro will send payment on behalf of applicant directly to the recipient such as the childcare provider or apartment complex, and not to the applicant. Funds will be dispensed until resources are depleted and/or application acceptance is concluded.

Program Timeline



Town Council ApprovalJan. 9, 2024
Community Announcement
Acceptance of applications and documentation
By Jan. 15, 2024
Jan. 16 - 31, 2024
Eligibility of applicants confirmedBy Feb. 5, 2024
Award funding and dispense paymentBy Feb. 19, 2024
Provide final report to Racial Equity CommissionFeb. 28, 2024